About Westphalian Insurance Brokers
Our Mission
We are a trusted adviser for time-poor small businesses, ensuring they have the right insurance options for their needs. We have the experience, expertise and support you’d expect from a large organisation, but the attention and personalised service of a fellow local small business.
Why Westphalian Insurance Brokers?
With years of experience, we have helped thousands of people from small businesses and their friends & family gain protection from their risks.
Everyone at Westphalian is committed to achieving a great outcome for you.
Our office is located in the Adelaide CBD, where we meet our clients in-house or anywhere convenient for you. For our small business clients, we will come out to visit you to assess your risk, learn about your business and provide correct solutions. We know what to look for to make sure you and your business are protected from your risks.
Insurance can be very specialised and complex, whether it is a home or landlord policy to a complex commercial insurance program – you can be confident with brokers that are knowledgeable and experienced.
We understand the importance of insurance and know the impacts that a lack of or inadequate coverage can result for clients. We represent you and your best interests – as it is our responsibility as your broker.
Professional expert advice
We are always here to answer your questions and make sure that you understand exactly cover you have.
Tailored solutions
We get to know you and your situation so we can find insurance options tailored to suit your needs.
Proudly local
We're also a small business locally owned and operated. We have the time to give you a personalised service.
Trustworthy and reliable
We strive for quality services with the highest levels of integrity and honesty with every interaction.
Experienced and knowledgable
We ensure that our experienced brokers are fully up-to-date with the everchanging insurance industry and aware of new products on the market.
All the hard work covered
We give you the confidence to run your business while we handle all of your insurance needs - saving you time and money.
What can you expect from us?
When you run your own business, you have to work hard at it for 12 months a year. That’s why you need insurance that works just as hard – without taking a break. We can assist you to identify the day-to-day risks which your business faces, and help you decide how to handle and manage those risks which you decide to transfer to insurance. We will help you find the right insurance options for your needs.
We work all year round for you and your business.
Our client service approach
What we do for you over the course of a year.
1) Tailoring your strategy
We carry out a needs analysis to identify potential and existing risks to your business – taking into account any issues over the past 12 months. We do research on insureres to present you with a personalised report recommending the most suitable option.
2) Placing your cover
We implement your tailored insurance strategy, confirming and communicating the details of your policy and premiums. We are a part of two of the largest broker networks, accessing negotiating power to gain your cover more competitive pricing where possible.
3) Delivering on-going service
We can handle the day-to-day management of your insurance cover, holding regular review meetings to make sure you continue to have the right level of protection and recommending changes where necessary to cover any new or emerging risks to your business.
4) Managing your claims
If you have a claim, we can support you through the entire process – negotiating with insurers and third parties to ensure the the swift payment of any benefits.
5) Renewing your cover
As the end of the year approaches, we can review any changes to your business over the course of the year – including any claims you made – and put together a proposal recommending the best option for you for the following year.
